APP MONITORING
Always keep track of your app reviews so that you can take appropriate actions to improve your ranking within app stores!
VICO's App Monitoring helps you to keep track of all your apps. Monitor the development of ratings and gain customer insights in order to improve your performance in app stores. Your customized dashboard enables you to analyze customer reviews, identify weaknesses and take appropriate actions to improve the ranking in app stores. Connect to VICO Analytics monitoring for an all-in-one solution.
WIDE RANGE OF APPLICATION
FEEDBACK IN REAL TIME
Receive direct and open customer feedback. Analyze what users have to say about their experience with your apps. Learn how they rate new updates so that you can take early action if necessary.
DIALOG & REVIEW HANDLING
If you maintain a direct customer contact, our solution helps you to provide optimal service.
PRODUCT MANAGEMENT
Our App Monitoring helps you to identify problems in time to fix them as soon as possible. Get a feel for what goes down well with customers and focus on these aspects.
BENCHMARKING
Compare your app ratings with those of your competitors.
SUCCESS MEASUREMENT
Measure the success of your apps by means of relevant key figures and qualitative insights from your app ratings. Derive appropriate actions to optimize the ranking in the app stores.
ARE YOU AWARE OF YOUR APP RATINGS & REVIEWS?
Do you know how your apps are rated?
Do you want a direct communication with your customers?
Do you want to generate insights for product development and service improvements?
Understand your customers and get in touch!
We help you to identify key insights and to implement the right actions to increase app rankings and improve customer satisfaction.
BENEFIT FROM VALUABLE INSIGHTS THROUGH VICO!
Track the performance of any app relevant to you on iTunes and the Google Play Store with our monitoring system
Customizable dashboards and automated reports help you to share data relevant to your different stakeholders
Evaluate rating and review key figures of your apps
Flexible data extraction via exports and API interfaces to integrate data into your BI systems
Use our in-text analysis and quickly generate valuable insights, even from large amounts of data
VICO's experts support you in developing your individual review management strategy